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What We Do

Corporate Services

WHAT WE DO

Corporate Services

Looking For The Challenges Of Business Tomorrow

Globalgen is organised around our core business areas, solving the greatest problems faced by businesses through innovative technologies

Next Generation Communication

DISCOVER

Network & Application Design

01

DISCOVER

IT & ICT Consulting

02

DISCOVER

Business Transformation

03

DISCOVER

Implementation & Build

04

Our advisory board provides a sensible balance of general corporate and management experience, together with IT and telecommunication industry and financial experience. Each of our modular staff members has over ten years’ experience of assisting organisations achieve real productivity improvements with their existing technology resources.

No Stakeholder Left Behind

Our client engagement methodology encompass end-to-end project planning and management including business analysis, design and build, change management, progress reporting, user acceptance testing and solution implementation in a live operating environment.

Change Management

Globalgen utilises a four pronged change management approach to aid our clients with successful business transformation.

 

Business Analysis

Globalgen’s BA specialists work alongside business leaders and stakeholders to establish detailed business requirements statement (DBRS) comprising of current Vs future state analysis, project and solution vision, business and functional requirements, process design, and use-case specification.

 

Planning & Design

Globalgen’s specialist architects define our client’s solution in detail along with approved project plans, solution architecture, and schedule. This work includes:

 

Technology validation

  • Functional system specification
  • Project plan and schedule
  • Risk management
  • Instructions on setting up development and test environment

Agile Development

Globalgen utilises a semi-agile development approach which ensure our solutions evolve through collaboration between self-organizing, and cross-functional teams promoting evolutionary development, early delivery, continuous improvement, and encouraging rapid and flexible response to change.

 

Customer Support

Hardware and software technical support and maintenance is critical to keep your systems running. We can be available 24x7 to support your needs for continuous system availability.

 

Our comprehensive portfolio of tech support, maintenance and warranty services are designed to protect your IT environment during warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty components or extend your post-warranty tech support coverage, we offer experienced technicians, an extensive network, and flexible service level options designed to meet your specific business needs.

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